TradinLoop Terms of Service
By continuing to use www.tradinloop.com, crm.tradinloop.com, or any associated sub‑domains (collectively, the “Platform”), you (“you”, “User”) agree to be bound by these Terms of Service (“Terms”), our Acceptable Use Policy, and all policies referenced herein. If you do not agree, do not access or use the Platform. Last updated on 14th October 2025.
1. Definitions
2. Eligibility & Compliance
You represent and warrant that: (a) you are at least 18 years old and have authority to bind the business entity you represent; (b) your use of the Platform complies with all applicable laws, regulations, export controls, and sanctions regimes (including U.S. OFAC and EU restrictive measures); (c) you are not located in, and do not do business with entities in, any jurisdiction subject to comprehensive sanctions.
3. Account Registration & Security
You must create an account to access certain Services. You are responsible for maintaining the confidentiality of login credentials and for all activities under your account. Notify us immediately of any unauthorized use.
4. User Content & Section 230
TradinLoop is an “interactive computer service” under Section 230 of the U.S. Communications Decency Act (47 U.S.C. § 230). Accordingly, we are not liable for Content posted by users—including listings, reviews, and messages—and no provision of these Terms shall be construed to impose such liability.
Users are solely responsible for the legality, accuracy, and non‑infringing nature of their Content. We reserve the right, but not the obligation, to monitor, moderate, remove, or restrict access to any Content that violates these Terms, our policies, or applicable law. Any exercise of those rights does not constitute editorial control, endorsement, or authorship of the Content.
You retain ownership of Content but grant TradinLoop a non‑exclusive, worldwide, royalty‑free license to use, display, and distribute such Content for the purpose of operating and improving the Services. You are solely liable for Content and represent it does not violate third‑party rights.
Cross‑Border Compliance: You represent and warrant that any Content you submit complies with all applicable laws in every jurisdiction where it is accessible—including, without limitation, export‑control and sanctions regulations, consumer‑protection and product‑safety rules, data‑privacy statutes (e.g., GDPR), and intellectual‑property laws. You will not post or transmit Content that is prohibited or restricted for import, export, or resale under the laws of the United States, the European Union, or any country in which you or your counterparties are located.
5. Platform Role
TradinLoop is a neutral B2B marketplace and service provider. We do not take title to goods and are not party to Transactions. We do not guarantee delivery, quality, legality, payment, or conformity of goods.
6. Acceptable Use
You will not: (i) post unlawful, infringing, or deceptive Content; (ii) engage in money‑laundering, fraud, or other prohibited activities; (iii) circumvent fees or security features; (iv) impersonate others; or (v) introduce malware or attempt to interfere with the Platform.
7. Fees & Payment
Fees for Services are published on the Platform or agreed in writing. Amounts are exclusive of taxes. You authorize TradinLoop or its payment processors to debit your designated payment method. Funds held in TLPay escrow are released only in accordance with Transaction terms. Funds pre-positioned with our regulated payment partners are reserved and released strictly in accordance with the applicable Transaction terms (e.g., GRN + credit period). TradinLoop is not buyer or seller of record and does not take custody of client assets; regulated payment partners provide custody, on/off-ramp, and payout services.
8. Transactions & Disputes
Parties to a Transaction are solely responsible for negotiating terms, compliance, shipping, insurance, and risk of loss. TradinLoop may, at its discretion, assist with dispute resolution but is not an arbitrator or collection agency.
9. Intellectual Property
All intellectual property rights in the Platform and Services are owned by TradinLoop or its licensors. Except for the limited license granted herein, no rights are transferred to you.
10. Data Security & Privacy
We implement administrative, technical, and physical safeguards designed to protect your data. Your use of the Platform is subject to our Privacy & Cookie Policy.
11. Counterparty Information (CIS) & Confidentiality
“Counterparty Information” or “CIS” means the qualification dossier and associated proofs (e.g., KYB/KYC, proof of funds, proof of supply/capacity, certifications, sanctions/PEP checks) provided to TradinLoop during onboarding and refresh cycles.
Purpose limitation. TradinLoop processes CIS solely to (i) qualify participants, (ii) enable compliant matching, and (iii) execute transactions in accordance with applicable laws.
No disclosure before LOI. By default, TradinLoop does not disclose any named CIS to other participants before there is a genuine prospect of a deal. Matching prior to LOI uses non-identifying attributes (industry, aggregated capacities, delivery regions, standards/certifications, indicative ranges).
Disclosure triggers. The minimum necessary CIS may be disclosed only when (a) a Letter of Intent (LOI) has been executed; or (b) the data owner has given explicit, limited consent (defined fields, purpose, duration); or (c) disclosure is required by law, regulation, court order, or competent authority. TradinLoop logs each disclosure (who/what/why/when) and retains the log per policy.
Commercial discretion. To limit market signalling and protect negotiating power, the parties agree that early disclosure of identities, supply/demand intentions, target prices, or volumes will be deferred until LOI unless a trigger above applies.
Security & access control. TradinLoop applies least-privilege access (RBAC), encryption in transit/at rest, logging, retention limits, and scheduled deletion. Payment coordinates (bank details or payout wallet addresses) are shared at the payment stage only, via secure channels.
Information disclosed by either party that is marked or reasonably understood to be confidential shall be kept confidential and used only to fulfill obligations under these Terms. Additional marketplace-specific terms apply and are incorporated by reference
12. Indemnification
You agree to indemnify, defend, and hold harmless TradinLoop and its directors, officers, employees, and agents from and against any claims, damages, or expenses arising out of (a) your Content; (b) your breach of these Terms or applicable law; or (c) your Transactions.
13. Disclaimers
THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TRADINLOOP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TRADINLOOP WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. TRADINLOOP’S AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED (A) FEES PAID BY YOU TO TRADINLOOP IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) TEN THOUSAND EUROS (€10,000), WHICHEVER IS GREATER.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict‑of‑law principles. Any dispute not resolved informally shall be submitted to binding arbitration under the Rules of the International Chamber of Commerce (“ICC”) by one arbitrator seated in Paris, France. Judgment on the award may be entered in any court of competent jurisdiction.
16. Export Compliance
You will comply with all applicable export control and sanctions laws, including the U.S. Export Administration Regulations and EU dual‑use regulations. You will not export, re‑export, or provide any items or services to prohibited destinations or parties.
17. Force Majeure
Neither party is liable for delay or failure to perform due to events beyond reasonable control, including natural disasters, war, terrorism, labor disputes, Internet failures, or government actions.
18. Suspension & Termination
We may suspend or terminate your access immediately for violation of these Terms, security risk, or legal requirement. Upon termination, Sections 8–18 survive.
19. Trade Integrity & platform channel
A. Scope. This section applies to any Trade between Parties introduced by TradinLoop (i.e., parties who, prior to their introduction by TradinLoop, had no executed commercial agreement for goods or services applicable to the specific Trade being proposed).
B. On-platform requirement. For the twenty-four (24) months following the relevant introduction by TradinLoop, any Trade between Parties introduced by TradinLoop must be conducted as an On-platform Trade, using TradinLoop’s messaging, document exchange/e-signature, and payment/escrow services from negotiation through completion.
C. Off-platform alternative (referral/conversion fee). If any Party elects instead to conclude such a Trade off-platform, that Party shall, within thirty (30) days of contract signature:
- pay TradinLoop a referral fee of three percent (3%) of its individual contract value; and
- deliver to TradinLoop a copy of the fully executed off-platform contract.
D. Prior-relationship exemption (narrow). If two Parties can evidence an executed commercial agreement for the same goods or services and transaction terms that predates the introduction by TradinLoop, they may conduct that specific Trade off-platform without a referral fee. This exemption does not apply to Trades that meet the definition of an On-platform Trade.
E. Platform protections. Buyer protection, escrow/deposit, payment schedules, safeguards, dispute handling, compliance/KYC badges, analytics, financing/insurance programs, promotional credits, and fee rebates apply only to On-platform Trades and are not available for off-platform transactions.
F. Notification & verification. For any off-platform Trade between Parties introduced by TradinLoop, the off-platform Party shall provide the executed contract per Clause C(2) and reasonably cooperate with documentation requests (e.g., order/contract/invoice evidence) for up to twelve (12) months after signature.
G. Graduated measures. Repeated non-compliance may lead to proportionate measures, including warnings, temporary suspension of introductions or messaging, withholding of any disbursements TradinLoop holds, and/or account termination. Fee obligations remain payable.
H. Definitions (for this section).
- On-platform Trade: a Trade where negotiation, contracting, and payment/escrow are completed within TradinLoop systems.
- Parties introduced by TradinLoop: parties that, prior to their introduction by TradinLoop, had no executed commercial agreement for goods or services applicable to the specific Trade being proposed.
20. Changes to Terms
We may modify these Terms with thirty (30) days’ notice via the Platform or email. Continued use after the effective date constitutes acceptance. In case of discrepancies, the on-line version prevails.
21. Contact
Email: legal67 at tradinloop.com
Change log (Oct 2025): Updated Section 11 and clarified payment orchestration in Section 7.
